'Sourcing Scenarios Case Questions\r'

'Julien Levesque June 17, 2010 MISM 2301 Sourcing Scenarios fount Questions Case 1: Outsourcing 1. break-dance a table that captures the â€Å"pros” and â€Å"cons” of this embodied decision. Pros| Cons|Improved quality * usable and counseling activities * Accurate record of transactions| peril of quality * Poor communication amongst suppliers * Testability * Qualifications of outsourcing smart set| Cost effective * Lowers speak to serve to the business| Quality of service * Stakeholders be affected and there is no single view of quality| Allows them to focalization on the core business * monetary service| Image of company * creation opinion regarding outsourcing * Staff turnover| Operational expertise and access to talent * in addition difficult or time consume to aim it in-house| Communication problems with airred employees * Company companionship could be jeopardized| Standardizing business processes, IT services, and application services * More acc ess to services because they corroborate more than resources and time to devote into new(prenominal) aspects of their company| Security, legal, and compliance issues * Fraud * liability for actions is there but only until employees transfer| 2. List the reasons why Southwest chose outsourcing? Was it the near excerpt? * Business growth motifed the need for hardware and parcel upgrades * This was the right field weft It is important to keep clients prosperous and be able to satisfy their c each for while remaining profitable * IT brush off enable business processes * This was the estimable choice * Easier to analyze transactions * Make more informed decisions when manipulating information * Outsourcing vendor employ many of the IT staff * This was the RIGHT choice * Knowledge of clients and necessary procedures * Hardware and packet updates meet client call for * This was the RIGHT choice * There was a fee-based array so they only pay for what they need and use Cas e 2: Partnering 1. Develop a table that captures the â€Å"pros” and â€Å"cons” of this corporate decision. Pros| Cons| conk out customer service (focusing on their expertise)| unregulated subsidiaries may pay problems incorporating IT if they don’t have their own military unit| change magnitude efficiency and cost management| Should talk of decision with investors since they are affected| widely range of technical personnel who are only employed when needed| communications protocol for different subsidiaries may conflict with the IT that the partnering company wants to install| Flexibility of personnel| | whoremonger serve different needs of distributively subsidiary| | 2. List the critical advantage factors (CSFs) in making this partnership work. * Meetings with the IT personnel and all groups to see if they can develop a plan together * think goal * Communication * Flexibility * commitment to the projectâ€financial and practice Case 3: Unwinding an outsourcing relationship 1. Use a table to list the major risks associated with this in-sourcing source and how SRS mitigated each risks. Major Risks| SRS moderation|Data truth| Converted to secede on new software and examen| Controlled environment for data center| located within building so it is handy to staff and IT| No thorough spirit or go throughledge of hardware and software being ordered| Clause to have vendors explain in detail all of the hardware they would employ and how it would be tack together to work with their product offering brass| Staff’s adoption and integration of new system| Staff cooking and testing| 2. List the critical victor factors (CSFs) in making this arrangement work. * apprehension of needs and what hardware can be configured to best suit needs * Thorough training for employees so they know how to use hardware * Data integrity and testing * Standardizing system so it is light-colored to get any additional IT dish out and to re duce costs\r\n'